STUDIO POLICIES 

I understand that Allure strives to maintain a clean and safe environment for the enjoyment and comfort of all our staff and students. The below policies are in place to maintain and protect this environment, and will be upheld strictly. Failure to adhere to studio policies can result in the termination of my relationship with the studio. 

RESPECT: We are a welcoming and safe space, and ask that our students treat each other and our staff with respect. 

CHECK IN FOR CLASS: Please complete your screening form online and arrive 5 minutes prior to your class start time, when entering the studio please be mindful of others, keeping your distance. Stop by our front desk to sign in for attendance, sanitize your hands and be directed to your classroom.

LATECOMERS: We are unable to allow latecomers entry into class for safety reasons. If class begins before you arrive, you will not be permitted entry.

PROPER FITNESS ATTIRE & WHAT TO BRING: Suitable workout wear is appropriate for our classrooms.  This can include items like t-shirts and tank tops, long sleeve sweaters, sports bras, yoga pants, leggings/tights, bodysuits, shorts, pole shorts, or any combination of these.  While pole dancing can be a “sexy” activity, our classroom is not a suitable environment to wear underwear as clothing. Please wear comfortable workout clothing and bring water, and check the class descriptions for other things that you may need (i.e. yoga mat, kneepads, clean indoor shoes, shorts, etc.). If you are attending a class requiring shoes, street shoes are not permitted; they must be clean, indoor shoes.

JEWELRY: No jewelry is to be worn into class for safety reasons, including long necklaces, rings, bracelets, watches and fitbits. If you refuse to remove your jewelry, you will not be allowed to participate.

SCENTS: Please come to class clean and scent free. Please ensure that you are wearing clean workout clothing, and that you are prepared with any deodorant, wipes, or anything else that you need to remain fresh. If there is an issue, we will address this with you discreetly.

DRUGS & ALCOHOL: For safety reasons, if you are suspected to be under the influence of drugs or alcohol, you will be asked to leave.

PERSONAL BELONGINGS: Allure Fitness Inc. is not responsible for any lost or stolen items. Please place your personal belongings in the cubbies provided in your classroom.  Floor space is not suitable for storing your items as it is a tripping hazard.  

CELL PHONES: Please turn your cell phone ringer off during class, and have your phone with your personal belongings in the cubby.  No phones in class, unless your instructor allots photo time. 

PHOTOS & VIDEOS: Allure is a private space, and we ask that all of our students be respectful of our no cell phone policy in class. Your instructor may allot a time that is appropriate at the end of your class where photos and videos are allowed. If there are other students in the background, please do not share your photo or video unless you have their consent. We ask that all photos and videos taken during allotted time in our space that are shared on social media include our social media handles and hashtags. @allurefitness #allurefitness #getsexygetfit

CHILDCARE: You have them, you love them, and we’re happy for you! However, the studio does not offer childcare and is not a suitable environment to bring your children. Please do not bring your children to wait for you while you are in class.

STUDENT TEACHING: While you are excited about what you are learning, we ask that you do not teach fellow students at Allure.  Our instructors are certified and insured to teach, and this is what they are here for. While we may be busy for a minute helping someone else, we will make our way to everyone that needs a hand, don’t worry!

STUDIO REGISTRATION CHANGE & CANCELLATION POLICIES

I understand that once registered for a class, course, private lesson or party at Allure, I am considered enrolled and changes to my enrollment, including rescheduling, cancellations and withdrawals, can result in additional fees, and in some scenarios, zero credit and no refund being provided.  I will carefully review the below and enquire if I have any questions prior to registering.

REGISTRATION CHANGE: Should you need to change a registration to a course, program, workshop, private lesson or private party after it is booked, up until 24 hours before the start time, a $20 + tax registration change fee will apply.  

LATE CANCELLATIONS: Any no shows, changes in registration or cancellations within the 24 hours prior to the start time of any service at Allure Fitness Inc. will result in payment being required in full, with zero credit provided. Please note, all late cancellations must be made through phone or email, you cannot late cancel online.

DROP-IN CLASSES (IN PERSON & LIVE ONLINE): Drop-in class registrations may be changed up to 24 hours before the class starts at no charge.  Any cancellations within the 24 hour window or no shows will result in the class being charged in full.  If the student has a class pass or class credit, the class will be deducted and used in full. 

EXTENUATING CIRCUMSTANCES: Should you have an extenuating circumstance or medical reason that you are unable to attend something you have registered for, please contact us at info@allurefitnessinc.com. Please note if there is a medical reason that you are unable to continue in classes, that we may require a doctor’s note. Please contact our office at (905) 667-0999 if you need assistance.

STUDIO COMMUNICATION: Please communicate with our office directly at (905) 667-0999 or by email at reception.allurefitnessinc@gmail.com.  Direct messaging via social media is not an appropriate method to reach our office staff.  Our studio hours are currently Monday to Thursday 2pm-9:30pm, and Saturdays 10am-1pm.  Any emails or voicemails left after hours will be responded to when we are open.

All in studio sessions have specific measures and protocol in place to protect our staff and students, as safety is our top priority. The following is an outline of the additional procedures in place to protect everyone in our space:

PRE-CLASS SCREENING
– Please complete the screening form sent to you via email no more than 1 hour before your scheduled session, if needed we have paper copies available in the studio.
– Please note that we cannot accept forms more than 1 hour prior to your session start time, as the information provided within must be as up to date as possible.*
If your answer to any of the screening questions is a yes, please contact us ASAP to cancel your session and contact your health care provider for further guidance if necessary.

ENTERING & WHILE IN THE STUDIO
– Please arrive no earlier than 5 minutes prior to your class start time, and enter, being mindful of the people and space around you.
– We ask that you sanitize your hands at our front desk while checking in for class.
– Please bring your clean yoga mat with you, or rent one from us for $2. All mats are sanitized after use.
– Bring minimal belongings with you, and place them in the cubbies provided – again being mindful of physical distancing requirements.