Studio Policies & FAQ

faq
OUR MISSION AND PHILOSOPHY

Feel GOOD FITNESS THAT HAS YOU LIVING YOUR BEST LIFE

Play Video

Studio
policies

At Allure Fitness Inc., we appreciate your business and want to continue to offer the best quality and variety of classes possible. Please read the below policies that allow us to keep our standards high and allow us to continue to offer prestige programs and services at our studio.

­RESPECT: We are a welcoming and safe space, and ask that our students treat each other and our staff with respect. Failure to do so may result in your being asked to reconsider your relationship with Allure.

 

MEDICAL CLEARANCE: If you have a previous or new injury, undergo surgery, or are pregnant or post-natal (within 6 months), we require written medical clearance in order for you to attend class.  Safety is priority, and we want to be sure that you are working within the abilities of your current physical situation. 

 

LATECOMER POLICY: Your efforts to arrive for class a few minutes early are greatly appreciated.  While we understand that sometimes things happen that can make you late, we are unable to allow latecomers entry into class for safety reasons.  If you know you are going to only be a minute or two late, please call our office at (905) 667-0999 and we will do our best to hold the class for you, but we are unable to hold longer than a few minutes. Once a class begins, no further entries will be permitted, as it is unsafe for you to participate without completing the entire warm-up.  We will do our best to help set you up with a make-up class, should you ever be too late to enter class. Please be kind to our staff as we uphold our policies and continue to look out for your safety

 

PROPER FITNESS ATTIRE & WHAT TO BRING: Suitable workout wear is appropriate for our classrooms.  This can include items like t-shirts and tank tops, long sleeve sweaters, sports bras, yoga pants, leggings/tights, bodysuits, shorts, pole shorts, or any combination of these.  While pole dancing can be a “sexy” activity, our classroom is not a suitable environment to wear underwear as clothing. Please wear a mask, comfortable workout clothing and bring water, and check the class descriptions for other things that you may need (i.e. yoga mat, kneepads, clean indoor shoes, shorts, etc.). If you are attending a class requiring shoes, street shoes are not permitted; they must be clean, indoor shoes.

 

JEWELLERY: No jewellery is to be worn into class for safety reasons, including long necklaces, rings, bracelets, watches and fitbits. If you refuse to remove your jewellery, you will not be allowed to participate.

 

SCENTS: Please come to class clean and scent free. Being aware of your odours is appreciated by your fellow students and instructors alike.

 

DRUGS & ALCOHOL: No student at Allure Fitness Inc. will be permitted entry to a class if they are under the influence of alcohol or drugs.  Your safety and that of those around you is priority. For safety reasons, if you are suspected to be under the influence of drugs or alcohol, you will be asked to leave.

 

WHO CAN COME TO CLASS: We welcome women of all shapes and sizes, and anybody identifying as a female in our studio. You need not have any exercise experience, we have plenty of beginner friendly options, get in touch if you have any questions! You must be at least 18 years old to attend classes at Allure. Only women attending classes are allowed in the studio during class time. No spectators.

 

CHILDCARE: You have them, you love them, and we’re happy for you! However, the studio does not offer childcare and is not a suitable environment to bring your children. Please do not bring your children to wait for you while you are in class.

 

PERSONAL BELONGINGS: Allure Fitness Inc. is not responsible for any lost or stolen items. Please place your personal belongings in the cubbies provided in your classroom.  Floor space is not suitable for storing your items as it is a tripping hazard.  

 

CHECK IN FOR CLASS: Please complete your screening form online and arrive no earlier than 5 minutes prior to your class start time, when entering the studio please have your mask on and be mindful of others, keeping your distance. You must have either clean socks or indoor shoes on your feet to move from the entrance to your class. Stop by our front desk to get your temperature taken, sanitize your hands and be directed to your classroom and ensure you are signed in for attendance.

 

CELL PHONES: Please turn your cell phone ringer off during class, and have your phone with your personal belongings in the cubby. No phones in class, unless your instructor allots photo time.

 

PHOTOS/VIDEOS: We know that you like to show off your stuff that you’ve been learning in class! Allure is a private space, and we ask that all of our students be respectful of our no cell phone policy in class. Your instructor may allot a time at the end of your class where you are allowed to take photos and videos. If there are other students in the background, please do not share your photo or video unless you have their consent. We ask that all photos and videos taken in our space are tagged with our studio social media handles and hashtags. @allurefitness #allurefitness #getsexygetfit.

 

REGISTRATION CHANGE: Should you need to change a registration to a course, program, workshop, private lesson or private party after it is booked, up until 24 hours before the start time, a $20 + tax registration change fee will apply.  

 

LATE CANCELLATIONS: Any no shows, changes in registration or cancellations within the 24 hours prior to the start time of any service at Allure Fitness Inc. will result in payment being required in full, with zero credit provided. Please note, all late cancellations must be made through phone or email, you cannot late cancel online.

 

DROP-IN CLASSES (IN PERSON & LIVE ONLINE): Drop-in class registrations may be changed up to 24 hours before the class starts at no charge.  Any cancellations within the 24 hour window or no shows will result in the class being charged in full.  If the student has a class pass, the class will be deducted.   If the student has an unlimited pass, a missed class fee equal to the full price of a class will be charged. 

 

SORRY NO REFUNDS:

Should you have an extenuating circumstance or medical reason that you are unable to attend something you have registered for, please contact us at info@allurefitnessinc.com. Please note that we may require a doctor’s note. We can only offer account credits for situations stipulated above. Your account credit will have no expiry and can be used for anything at Allure. We can transfer it to another Allure student with your written request by email to info@allurefitnessinc.com.

 

EXTENUATING CIRCUMSTANCES:

You’re human, and we are too. We know unexpected things can happen, and that you can’t control the world.  Please communicate with us, and let us know if your situation changes. The only way we can help, is if we know you need us to.  

All in studio sessions have specific measures and protocol in place to protect our staff and students, as safety is our top priority. The following is an outline of the additional procedures in place to protect everyone in our space:

PRE-CLASS SCREENING
– Please complete the screening form sent to you via email no more than 1 hour before your scheduled session, if needed we have paper copies available in the studio.
– Please note that we cannot accept forms more than 1 hour prior to your session start time, as the information provided within must be as up to date as possible.*
If your answer to any of the screening questions is a yes, please contact us ASAP to cancel your session and contact your health care provider for further guidance if necessary.

ENTERING & WHILE IN THE STUDIO
– Please arrive no earlier than 5 minutes prior to your class start time, and enter, being mindful of the people and space around you.
– We ask that you wear a mask at all times in our space, and that you sanitize your hands at our front desk where we will also take your temperature when you arrive.
– You’ll need clean indoor shoes or socks to wear after removing your outdoor shoes and placing on our shoe rack. These only need to be worn to and from your workout space, or around the studio if you are using the washroom, etc.
– Please bring your clean yoga mat with you, or rent one from us for $2. All mats are sanitized after use.
– Bring minimal belongings with you, and place them in the cubbies provided – again being mindful of physical distancing requirements of at least 2 meters while in the studio at all times

There's An App For That

Download the Allure Fitness App today to plan and schedule your classes!
From this app you can view class schedules, sign-up for classes, view ongoing promotions, as well as view the studio’s location and contact information.

You can also click through to our Facebook & Twitter pages!

Optimize your time and maximize the convenience of signing up for classes from your phone!

FAQ

To pre-register / sign up online for all of our classes and workshops, you must be a have an account with us.

If you don’t have an account, you will need to create one and then purchase a class pass if you are registering for drop in classes. If you are registering for workshops or any of our commitment courses, once you’ve made your account, you can simply find the corresponding course under the “courses, programs and workshops” tab at the top of our Schedule House site.

To create an account, click here.

If technology is not for you, we totally understand and are more than happy to get you all set up via phone or in person. We can be reached at (905) 667-0999.

Unless otherwise noted, all of our online and in-studio classes are all levels friendly. In studio, we offer progressive courses run the same time same day each week for 6 or 9 weeks! Beginner friendly 6 lesson 101 courses are a great place to start! Our 9 Week Courses take it up a notch! Work your way through challenging leveled courses with 2 classes per week for 9 weeks. We recommend starting at the beginner level, unless you have previous experience, in which case, it’s best to get in touch with us to arrange a private lesson to find appropriate class placement

We want you to be challenged in your pole classes, so we need to assess where you’re at. A private lesson will allow us to determine your current level, catch you up on our curriculum so you aren’t entering a class without knowing what came before it, and ensure that what you’ve been taught elsewhere meets our safety standards. Contact us today to book yours!

For full details on our studio, click here.

Parties are our specialty! We pride ourselves on providing a truly memorable night for you and your besties!  Get in touch with us today to find out what is available (considering current government restrictions due to the pandemic).

Get fit and have a blast

here's your starting line..

© Allure Fitness 2022